Administrative Support

Job Summary 
Legal Compliance is the team ultimately responsible for securing Information Assets at a global level.   Legal Compliance’s mission is to equip leadership to make informed, risk-based decisions.  The role of this position is to help support the Legal Information Governance function sitting under Legal Compliance through effective management of corporate records including intake, imaging and physical storage. 
Relationships
The Records Clerk, reporting to the Records Specialist for workflow and Information Governance Global Data/Records Manager for people interests, will work in close collaboration with peers across the organization.
 
Key Responsibilities
Imaging and filing

• Create new files
• Completing customer requests for records
• Loose document imaging and filing
• Document processing of imaging and filing activities

Off-Site Storage

• Transferring records to storage
• Coordinate daily order of on and off-site boxes and files
• Responsible for daily return of off-site boxes and files
• Responsible for checking out and delivering all boxes/files to the appropriate end-users.
• Handle rush orders and ensuring delivery times are met
• Responsible for creating new boxes and assigning files to a specific box

Database Maintenance

• Ensure new records are properly input
• Record activity documentation
• Manage change requests (system updates)
• Assist with record disposition updates annually per the destruction process

Annual Destruction Routing

• Verify application of litigation holds
• Work with clients to verify inventory of boxes; answer questions
• Update database with notes regarding additional holds
• Update database with destruction notes/status

Litigation Holds

• Work with Legal team to identify time-frame and keywords
• Search off-site storage inventory to identify pertinent records
• Update database to apply or clear litigation hold
• Assists colleagues with box/file identification and requests
• Assists with projects relating to records kept both onsite and offsite
• Manage change requests (system updates)

Professional Experience

• 1 year of experience in Records Information Management or related field
• Expert Knowledge of Microsoft products particularly Word, Excel, Outlook and PowerPoint
• Knowledge of Microsoft O365, particularly SharePoint Groups and Kofax Capture a plus

Professional Skills and Organizational Behavior

• Excellent customer service, communication and interpersonal skills projecting a professional image with a positive attitude
• Good written and oral communication
• Detail oriented and exceptionally attentive to accuracy
• Ability to learn skills quickly
• Ability to work independently, setting goals and priorities
• Ability to work at the warehouse (on feet, no A/C, manual labor)
• Regular, predictable and full attendance; reporting to the local Headquarters records center
• Be able to lift 50 pounds