Engineer - Degree Optional III

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Anshul Bawankar at email address  

We have Contract role Engineer - Degree Optional for our client at Plano, TX. Please let me know if you or any of your friends would be interested in this position.

Position Details:

Engineer - Degree Optional - Plano, TX

Location                         : 6600 Pinecrest, Plano, TX USA 75024

Project Duration          : 12 Months of contract

Pay Rate                         : $51.95/hr on W2

Description:

The Technical Services Engineer III provides remote technical support for Abbott Neuromodulation products, assisting healthcare professionals, field representatives, and patients with device troubleshooting, diagnostic review, system connectivity, and product use guidance. This role requires strong technical aptitude, excellent communication skills, and the ability to operate effectively in a regulated medical device environment. Candidates without a four year degree who possess call center experience, hands on technical experience, healthcare familiarity, and strong customer service skills are encouraged to apply.

Preferred Qualifications

• Strong customer service background, including experience assisting patients, clinicians, or technical users in high volume or fast paced environments.

• Call center or remote support experience, especially roles requiring clear communication, documentation, and multi system navigation.

• Practical exposure to medical devices, neuromodulation systems, clinical equipment, or other technology used in healthcare settings.

• Ability to interpret technical instructions, product guides, diagrams, specifications, and clinical-use protocols.

Experience Requirements

• 5 years of experience (or bachelor’s degree in science) in technical support, medical support, call center operations, or customer service roles requiring troubleshooting or device handling.

• Experience in environments such as healthcare facilities, clinics, labs, technical service centers, or medical device customer support teams is strongly beneficial.

• Experience working with patients, healthcare providers, or medical staff is a plus, especially where device setup, guidance, or performance questions were involved.

• Exposure to or experience with neuromodulation, implantable devices, electrophysiology, or patient monitoring equipment is beneficial but not required.

Education Requirements

• High school diploma or equivalent combined with relevant technical, medical, or customer support experience is acceptable.

• Candidates with vocational or technical coursework in bioscience, biomedical equipment, medical technology, electronics, IT, or related fields.

• Optional bachelor’s degree in biomedical engineering, biomedical science, or a related engineering or science field.

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Anshul Bawankar at email address  

About generis Tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.