EA-DE IT O-NOC Engineer / NOC Analyst

Please Contact To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address   can be reached on #

630-576-1937

.
 
We have Contract Role NOC Engineer / NOC Analyst for our client at Redmond, WA. Please let me know if you or any of your friends would be interested in this position.
 
Position Details:  
NOC Engineer / NOC Analyst - Redmond, WA
Location                            : Redmond, WA 98052
Project Duration           : 9 + Months contract
Pay Rate                            : $25 an hour on W2

Role Summary
Responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure including servers, virtualization platforms, storage systems, network devices, and applications. Ensure high availability, performance, and reliability across all environments (Prod, DR, Non-Prod).
 
Shift Requirement
24x7 rotational shifts (including weekends and on-call support)

These are the must have skills. 
 
Technical Skills

• Strong knowledge of:
• Windows & Linux server administration (basic troubleshooting L1 and L 1.5)
• Virtualization: VMware & Nutanix ( L1 & L 1.5)
• Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storage
• Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5)
• Experience with monitoring tools (New Relic, Splunk Nagios, Zabbix, Dynatrace, SCOM, etc.)
• Understanding of ITSM tools (ServiceNow preferred) for incident, change, and problem management. Rubrik backup management tool.

Operational Skills

• Incident management and escalation handling in 24x7 environments
• Strong troubleshooting and analytical skills
• Ability to correlate infrastructure, network, and application issues
• Strong communication and coordination skills
• Ability to work under pressure in critical outage scenarios
• Good documentation and reporting skills

Preferred Qualifications

• ITIL Foundation certification
• Experience in large-scale enterprise or MSP environments
• Exposure to cloud or hybrid environments (AWS/Azure) is a plus.

Key Responsibilities
Infrastructure Monitoring & Operations

• Monitor ~1200 + servers (Windows/Linux), virtualization platforms (VMware, Nutanix), and web servers for performance and availability.
• Oversee storage systems (PB-scale: Quantum, Isilon, NAS, SAN) ensuring uptime and capacity health
• Monitor network infrastructure (1200+ devices) includes switches, routers, firewalls, VPN tunnels, WAPs, and ISP circuits.
• Monitor and action on the incidents, requests related to the  Infra and tools hosted in the environment. 

Incident & Event Management

• Perform L1/L2 triage for alerts, incidents, and outages across infrastructure and applications
• Ensure timely incident resolution, escalation, and communication as per SLAs
• Correlate alerts across tools to identify root causes and reduce noise

Application & Service Monitoring

• Monitor 50+ applications across multiple environments (Prod, DR, UAT, Dev)
• Track service health, availability, and dependencies (web, middleware, backend systems)

Capacity & Performance Management

• Track utilization trends across computing, storage (multi-PB), and network
• Proactively identify bottlenecks and recommend optimization

Change & Release Support

• Support infrastructure and application deployments, patches, and maintenance activities
• Validate system health pre/post changes

Disaster Recovery & Resilience

• Support DR readiness for large-scale storage and application environments
• Participate in DR drills and failover validation

Reporting & Documentation

• Maintain operational dashboards, runbooks, and incident reports

Provide daily/weekly health and SLA reports
Please Contact To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address   can be reached on #

630-576-1937

.
 
 
 
About Generis Tek: Generis Tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.