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Service Desk Personnel

Generis Tek Inc. Nashville, TN (Onsite) Full-Time
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Sinchan Chakraborty at email address  Sinchan Chakraborty  can be reached on #
(630) 576-9024
.

 
We have Contract role Service Desk Personnel for client at Nashville TN. Please let me know if you or any of your friends would be interested in this position.
 
Position Details:
Service Desk Personnel-Nashville TN
Duration:          12months
Pay rate:            $25/hr.
Location:           Nashville, TN - 37243 | Onsite
 
Job description:
  • IT Call Center Experience preferred
  • Able to handle call volume of up to 30 calls per day.
  • People/Customer Service skills required
 
Printer Administration and Troubleshooting:
  • Server Print Queue, and local Queues
  • Active Directory Management
  • Able to navigate Different OUs
  • Able to look up attributes
  • Able to reset password and unlock accounts.
 
iOS Management, Support, and Deployment:
  • Setting up new phones/Ipads
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup/Restore device data
 
Video Conferencing:
  • Cisco Web Ex
  • MS Teams
  • Cisco Presence video solutions
 
Network troubleshooting:
  • Internal vs external
  •  
  •  
  • Wi fi
 
Application Troubleshooting:
  • Account permission
  • Compatibility settings
  • Browser vs installed
 
Remote support:
  •  
  •  
  •  
  •  
 
Hardware Deployment:
  • ServiceNow
  • Ticket management
  • Ticket assignment
 
 
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Sinchan Chakraborty at email address  Sinchan Chakraborty  can be reached on #
(630) 576-9024
.

 
About generis tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.
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Job Snapshot

Employee Type

Full-Time

Location

Nashville, TN (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

06/04/2026

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