Complaint Investigations Tech

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address   can be reached on #

(630) 576-9065

.
               
We have Contract role Complaint Investigations Tech for client at Alameda, CA. Please let me know if you or any of your friends would be interested in this position.
 
Position Details:
Complaint Investigations Tech- Alameda, CA
Location                       : Alameda, CA– 94502 (Onsite)
Project Duration      : 6 Months of contract
Shift Timing               : 1:30 PM to 10:00 PM (Mon to Fri)
Pay Rate                       : $29 per hour on W2
 
Job Description:
Entry Level Lab Technician in the Complaint Investigations Lab (manager requests newly graduated candidates or individuals with a strong technical background).

The Technician will be responsible for:

• Unpacking boxes safely and sorting the returned products accordingly by product lines.
• Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
• The Technician will document complaint investigations in the Complaint Handling System.
• The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
• Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

Qualifications:

• Must Have ~ proficient computer skills to navigate Internet programs used, basic MS Office skills and be able to read, write and comprehend English.
• Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
• Knowledge of Electronic Troubleshooting is preferred.
• Ability to work in a team setting is a plus.
• Ability to follow written work instructions of SOP’s is required.
• Good documentation skills are a must.
• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
• Ability to focus while performing repetitive and routine investigations is a must.
• Great fit for workers with Inspection and Quality experience.

 
Education:

• Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.
• Recent college graduates with a Bachelor’s degree are an ideal fit for this entry level position

 
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address   can be reached on #

(630) 576-9065

.
 
 
About generis tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.