Resource Professional

Please contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Akshay Band at email address   can be reached on #

630-576-1926

.
 
We have Contract role Resource Professional for our client at Deerfield, IL. Please let me know if you or any of your friends would be interested in this position.
 
Position Details:
Resource Professional- Deerfield, IL
Location                             : Deerfield, IL 60015
Project Duration               : 03+ Months Contract
Pay Rate                                : $ 25/hr. on W2
 
Job Description

• Manage the day-to-day CWS operations for their respective portion of program, which include, management of the requisition process for assigned client, prioritization of orders and requisitions, expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff
• Responsible for maximizing customer satisfaction, maintaining, and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.).
• Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff, the profitability of each contractor/subcontractor placement or conversion
• Help manage sub-vendor / supplier relationship for assigned clients, further refining throughout the process, ensuring optimum customer satisfaction, as well as quality, of each placement.
• Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization.
• Is knowledgeable of and understands the contracted terms and conditions between TAPFIN and the client, including pricing as well as client rules of engagement and processes.
• Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed.''

 
Required Skills
Minimum three years staffing industry experience, or in an account support MSP role. Any VMS experience desired (Fieldglass/Beeline/Econometrix). Must be able to be onsite in Deerfield, IL.
 
Required Education
Bachelor’s degree in business or related field or relevant business experience.
 
Required Years of Experience   
Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred.
 
Desired Skills    
MSP or Staffing industry preferred. Experience with new account launches preferred.
 
Desired Education          
Combination of education and/or experience is preferred.
 
Desired Years of Experience      
1-5 years
 
Additional Information

• Deliver on client SLA (Service Level Agreements) consistently.
• Build and maintain relationships with client stakeholders to ensure efficiency of processes.
• Proactively identify and solution potential future challenges.
• Program Backup Support – ensuring up to date training and readiness to cover assigned programs as a backup''

 
 
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Akshay Band at email address   can be reached on #

630-576-1926

.
 
About generis tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.